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One Bottleneck at a Time: Unlocking Real Throughput in Teams and Systems

In organizations, being busy is often mistaken for being effective. Meetings fill calendars, Slack notifications demand attention, and initiatives pile up. Yet real progress rarely follows from spreading effort too thinly.

The most common mistake leaders make is the scattered approach: tackling every problem simultaneously. Deployments are slow, code reviews pile up, hiring pipelines stall, and refactors linger. So the instinct is to act on all fronts at once. Partial progress feels productive—but the system’s overall throughput remains constrained by its single biggest bottleneck.

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This is where the Theory of Constraints applies. Introduced by Eliyahu Goldratt in The Goal, it states that every system has one primary bottleneck limiting output at any moment. Improving anything else only generates inventory or work waiting at the real constraint.

Systems thinking demands a shift: instead of appearing busy everywhere, focus intensely on the one thing truly holding the system back.

Tip: Identify where work accumulates. That’s usually the bottleneck. Addressing it directly produces far more impact than spreading effort thinly.

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Finding and Fixing the Bottleneck

Bottlenecks can appear anywhere in a workflow. In software teams, common examples include:

  • Pull requests waiting for review.

  • Features stuck in staging due to slow QA.

  • Delayed leadership sign-offs.

  • A platform pipeline slowing all deployments.

The practical method is sequential focus: identify, isolate, and elevate.

Goldratt’s five focusing steps clarify this:

  1. Identify the constraint. Locate the single factor limiting throughput.

  2. Ensure it’s not wasted. Remove distractions and unnecessary work.

  3. Subordinate everything else. Align all other processes and resources to support the constraint.

  4. Elevate the constraint. Invest in increasing its capacity.

Repeat the cycle. New bottlenecks will emerge; the process is iterative.

For example, if deployments are slow due to a complex CI/CD pipeline, the team might:

  • Automate manual checks.

  • Increase test coverage.

  • Parallelize tests to reduce runtime.

  • Build a one-button deployment process.

Within weeks, a slow, risky two-week deployment cycle can transform into multiple daily deployments—shifting the bottleneck elsewhere, perhaps to code reviews or product specs.

Tip: Measure success by throughput, not activity. Bottleneck removal is only visible when the system’s output improves.

Courage and Subordination

Focusing on a bottleneck often requires subordination, meaning all other work defers to the bottleneck. High performers may be redirected from exciting feature work to tackle unglamorous but critical constraints.

This is counterintuitive: leadership naturally wants top talent on the “sexy” problems. But constraints are often the ugly, overlooked areas that block progress. Empowering your best team members to fix these transforms bottlenecks into flow enablers.

Subordination can also look like:

  • Developers assisting QA to speed up a slow test suite.

  • Product teams pausing new features to expedite decision pipelines.

  • Engineers spending focused time sourcing candidates to unblock hiring.

The courage lies in defending short-term optics for long-term throughput. Leaders must resist the temptation to appear busy everywhere. Metrics may initially look lower, but system output improves, often dramatically.

Tip: Communicate the rationale clearly. Show how temporary reallocation produces a measurable increase in throughput and reduces long-term frustration.

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Bottlenecks in Practice

Consider a software company where deployments were infrequent due to manual checks and fear of breaking production. By focusing on this constraint:

  • High performers automated the tests.

  • Deployment time shrank from weeks to minutes.

  • Deployments became routine, reliable, and “boring.”

The system’s output surged. Other areas that previously seemed problematic, like feature development, were now unblocked.

At the team level, bottlenecks might be a slow test suite. Action: have all engineers collaborate to speed it up rather than leaving it to one person.

At the department level, bottlenecks might appear in hiring pipelines. Action: redistribute sourcing responsibilities across teams to unblock roles.

At the company level, decision bottlenecks might exist in leadership approvals. Action: implement daily decision processes to accelerate throughput.

The common thread: look for where work accumulates, not where activity is highest. That’s where the leverage lies.

Tip: Map your workflow visually. Pinpoint queues or delays—those are the leverage points for meaningful improvement.

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One Bottleneck at a Time

The difference between leaders who merely appear busy and those who drive real results comes down to sequential focus. Systems have constraints. Progress happens only when they are addressed.

The discipline is simple but challenging:

  1. Identify the bottleneck.

  2. Allocate resources to resolve it.

  3. Subordinate all other work.

  4. Elevate the constraint to remove it.

  5. Repeat the process as new bottlenecks appear.

Ultimately, this approach is about optimizing flow rather than activity. It transforms organizations from reactive and fragmented into focused and high-throughput systems.

Tip: Take five minutes today to list your current bottlenecks at team, department, and company levels. Then identify the smallest actionable step to remove the top constraint. Start there tomorrow.

One bottleneck at a time, productivity compounds. Busyness fades. Real output emerges.

What’s your next spark? A new platform engineering skill? A bold pitch? A team ready to rise? Share your ideas or challenges at Tiny Big Spark. Let’s build your pyramid—together.

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